Please do not send your purchase back to the manufacturer. Additional non-returnable items: * Gift cards * Sale Items To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. We will only offer a refund minus shipping once the item has been received on our end. There will be no exchanges for overseas shipped items. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We will ship overseas, We will not be responsible for your countries customs fees or any other problems that may come with the delivery locations customs or postal services. If a package is lost or stolen it will be the customers responsibility to contact the shipping company to locate there package.
We will not be held responsible for lost or stolen packages.
Due to shipping variables we cannot guarantee exact ship times for pre-orders we can only estimate a shipping timeframe, We will try to get as best an estimate as possible but outside variables can effect these times. Pre-orders will ship 1-2 business days after they arrive in stock. Most orders will be shipped in 1-2 business days with the exception of pre-orders.
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